Head of Account Management (Game Aggregator)
iGP
About Us:
We, at iGP, are all about positive attitude! We have a high-energy atmosphere, and we love to encourage one another. We don’t avoid challenges; rather, we embrace them as opportunities to grow and learn. We want people to take the action and lead by example. In everything we do, we constantly aim for excellence by going above and beyond. Our values demonstrate our commitment to establishing a welcoming and rewarding workplace where everyone may thrive and significantly impact the industry. Come and be a part of our inspiring team by joining us!
About the role:
As we continue to enhance our current product offerings and explore new business opportunities, we are looking for an experienced Head of Account Management (Game Aggregator aka iGaming Deck) to lead and manage a team of Account Managers who are responsible for fostering our existing clients and game providers relationships. The core responsibility of our Account Management team will be to transform new business deals into enduring partnerships. This leadership role requires a deep understanding of different games’ portfolios (slots, crash, Live casino, etc.), promotions (free spins, tournaments, jackpots, etc.), gamification, game localisation and any other knowledge related to the operators’ requirements, and game providers’ offering.
What You’ll Do:
- Mentor and develop a high-performing Account Management team, providing guidance, coaching, and professional growth opportunities.
- Lead and oversee the team to ensure that the team excels at fostering partners’ and providers’ relationships and achieving KPIs.
- Build and maintain strong relationships with relevant stakeholders internally and externally to enhance our partners’ and game providers’ satisfaction and loyalty.
- Understand the clients’ and game providers’ requirements and develop strategies to increase revenue within our portfolio.
- Renegotiate (if required) the existing deals with our game providers based on the market’s research.
- Use your commercial mindset to prioritize new game providers’ integration based on our partners’ targeted markets; follow up with the existing game providers to know about their new games, features, innovation, and other development; be on a lookout for new providers to expand our current portfolio; prioritise the requests from our partners and oversee their timely completion.
- Develop sector and market expertise and adopt a consultative approach to address our clients’ business needs.
- Teach the team to identify upsell opportunities and promote our product to meet our clients’ requirements.
- Gather valuable product feedback and communicate it effectively to the Product department.
- Represent the company at events and exhibitions targeted towards online gambling operators.
- Provide regular updates on the industry trends, changes, insights, any other relevant information, and team’s KPIs to the CCO.
About You:
- A minimum of 3 year of experience in Commercial or Account management, ideally within the iGaming industry;
- Self-starter and motivated person to succeed both in a team environment and as an individual;
- Outstanding communication and presentation skills;
- Ability to work independently, and possess strong organizational and time management skills
- Good problem solving skills with a proactive approach;
- Strong drive for achieving and exceeding targets;
- Ability to understand and manage commercial agreements;
- Proficient in MS Office (Word, Excel and PowerPoint)
- Proficiency in English, any other languages are a plus.
What We Offer:
- Enjoy the best of both worlds with our hybrid work, which provides flexibility and freedom while maintaining a strong team connection
- Enjoy the flexibility of remote work from abroad for up to 20 days per year
- Live a balanced and healthy lifestyle with the help of our wellness allowance
- Enjoy delicious meals regularly with our office lunches and, socialize with your co-workers
- Stay fuelled throughout the day with our regular breakfast snacks
- Satisfy your cravings with our monthly Wolt credits, which can be used at a wide variety of restaurants
- Along with private health insurance.
- Never stress about finding a parking spot again with our private parking options
At iGP, diversity is a vital value, and we actively work to ensure equity in our hiring processes. Without exhibiting any bias against candidates for any legally protected reason, it is our commitment to evaluate candidates based solely on their skills and abilities. Each candidate is respected and truly valued for who they are.
Visit our website, www.igamingplatform.com, or any of our social media platforms to learn more about us and get a taste of our culture:
